Welcome to Casa Andalucia. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website.
Website: www.casa-andalcuia.com
Contact: contact@casa-andalucia.com
2. Who We Are
Casa Andalucia is a real estate marketing website presenting carefully selected villas, apartments and investment properties in Southern Spain. Our website enables visitors to request information and schedule private property viewings.
3. What Personal Data We Collect
We only collect information that you voluntarily provide. This may include:
- Full name
- Email address
- Telephone number
- Property enquiry
- Preferred viewing date
- Any additional information included in your message
We do not intentionally collect sensitive personal information.
4. How We Collect Your Data
Your information may be collected when you:
- submit a contact form;
- request property information;
- request a private viewing;
- contact us via email.
We also collect limited technical information automatically, such as:
- IP address
- Browser type
- Device type
- Date and time of your visit
This information is used solely for security, website functionality and diagnostics.
5. Why We Process Your Data
We process your personal information in order to:
- respond to your enquiry;
- arrange property viewings;
- provide requested information;
- communicate regarding properties;
- improve our website;
- comply with legal obligations.
We never sell your personal information.
6. Legal Basis for Processing
Under the GDPR we process personal data based on one or more of the following legal grounds:
- your consent;
- performance of a contract or pre-contractual request;
- compliance with legal obligations;
- our legitimate business interests.
7. Contact Forms
When you submit a contact form: Your message is securely transmitted using encrypted HTTPS connections. The information is delivered via email using WP Mail SMTP through our secure STRATO mail server. Your enquiry is processed only by Casa Andalucia.
8. Data Sharing
We only share your information when necessary for operating our website. Our service providers may include:
- STRATO (web hosting)
- WordPress
- WP Mail SMTP
- Google Maps (if embedded)
- YouTube or Vimeo (if videos are embedded)
These providers process only the information necessary for delivering their services. We never sell or rent personal data.
9. International Data Transfers
Some embedded services (such as Google Maps or YouTube) may transfer data outside the European Economic Area. Where applicable, these providers use approved GDPR safeguards, including the European Commission’s Standard Contractual Clauses.
10. Data Retention
Personal information is retained only as long as necessary. Property enquiries are retained only for legitimate business purposes or legal obligations. You may request deletion of your information at any time unless legal obligations require us to retain it.
11. Data Security
We implement appropriate technical and organisational measures including:
- SSL encryption
- Secure hosting
- Firewall protection
- Regular software updates
- Limited administrative access
Despite these measures, no website can guarantee absolute security.
12. Your Rights
Under the GDPR you have the right to:
- access your personal data;
- correct inaccurate information;
- request deletion;
- restrict processing;
- object to processing;
- receive a copy of your data (data portability);
- withdraw consent at any time.
Requests may be sent to: contact@casa-andalucia.com
13. Complaints
If you believe your privacy rights have been violated, you may contact your local Data Protection Authority.
14. Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices. Please consult their own privacy policies.
15. Changes
We reserve the right to update this Privacy Policy. Changes become effective immediately after publication.